Cancellation policy
Have you changed your mind about an order? Here is what you need to do:
How long do I have to cancel my order?
You can cancel your order within 24 hours while it is still being processed. After 24 hours, cancellations are no longer possible.
How do I cancel an order?
To cancel your order within the 24-hour window, use the link in your confirmation email. Find the section "Changed your mind?" If more than 24 hours have passed, you can email us at info@glazira.com, and we will assist you as best we can.
I Have Accidentally Canceled My Order. Can I Undo This?
If you have accidentally canceled your order and still want it, the best solution is to place a new order. If you have questions, you can email us at info.@glazira.com – we are here to help.
How Do I Know If My Cancellation Was Successful?
After canceling via the email link, you will receive a confirmation email. If you do not receive this, please contact us at info.@glazira.com with your original #Order number.
Can't you find the cancellation option?
"If you can't find the cancellation link, don't worry. Just send us an email as soon as possible at info@glazira.com with your #OrderNumber and a request to cancel or change your order."
If you have any further questions, please contact us.
Our contact information:
Address: Klintevej 332700, Brønshøj, Denmark
E-mail: info@glazira.com
Telephone: +45 93 75 50 28
Customer service opening hours:
Monday to Friday: 08:00 - 17:00
Saturday and Sunday: 10:00 AM - 5:00 PM
We will respond to your request within 24 hours.